Posts filed under 'Human Resources'
Are You Doing The Heavy Lifting?
Featured Guest Blogger: Babette Burdick
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At the 2008 Pack Expo, after a successful presentation, one of my colleagues complemented me and told me I really knew how to do the heavy lifting on a project. I had never heard the phrase before (yes, sometimes it’s like I live under a rock). It’s just the way I do things, and the way the folks I respect go about their business. After he explained the phrase to me, I thanked him and thought to myself : “Is there any other way to do things?”
I got curious. And being an observer, I started paying attention to Random Episodes Of Heavy Lifting throughout 2009.
I found out there weren’t any. Random acts, that is.
Heavy Lifting is a conscious decision. You Heavy Lifters out there, you know who you are. Some of you own your own companies. Others of you have incredible working relationships across departments within your organization. You may not even be the top dog or the top salesperson or the top achiever. You may not even be a world leader or the captain of the team. You are, however, known as being The Person To Go To: the individual who brings excellence and perspective to the task at hand.
Heavy Lifters are not the same folks as the Hard Workers. Nor are they the same folks as the Savvy Employees. This isn’t about churning and burning or game playing. It pretty much encompasses your code of personal ethics, which you carry into your work ethics. You either do the work, and do it thoroughly and most excellently, or you don’t do it at all. And you encourage others to join you in doing excellent work. You bring out the best in your collaborators. And you inspire. Because ultimately, when you present, you evangelize because you believe in what you and your team are doing. You plant Possibilities in the minds of others.
Heavy Lifters do not Go Through The Motions. They are not Smiling Joes. Heavy Lifters do not survive because of thin veneers or changing agendas. There is no recipe for Heavy Lifting. You learn by doing. You do so because it’s part of who you are. And you are not afraid of falling flat on your face, trying.
So who are the Heavy Lifters in your organization? Are they recognized? Are you in a position to recognize them? Do I need to suggest that you recognize them? And incorporate them into your team, if you haven’t already done so?
I’ve had so many extraordinary client discussions in the past few weeks with Owners who are entrepreneurial yet fiscally rooted. They have done the due diligence and heavy lifting to move their organizations out of the economic mire, in a forward direction.
I’m having some wonderful LinkedIn discussions with engineers who have done the heavy lifting necessary to implement change management into their organizations, resulting in new product or service capabilities. And the potential for creating new revenue streams.
These are the Heavy Lifters. They end up moving mountains, but not alone. They are ordinary folks who become extraordinary simply because they don’t back down in their belief in what they bring to the table on behalf of their organization. And they have vision – which means they always have their eye NOT on the prize…. but on the horizon.
We are in the midst of creating a new economic business paradigm shift. And perhaps we are making it up, winging it, as we go along. Aren’t most paradigm shifts achieved in this manner?
What can you bring to your organization by shifting your focus to the horizon? Or taking a 50,000 foot eagle’s eye view of your organization? Are you capable of heavy lifting? It shouldn’t be something to shy away from. It’s probably always been your forte. Perhaps you have dumbed it down for various reasons.
Wouldn’t it be so much more comfortable to do what you do naturally?
Are you a Heavy Lifter?
civil engineering jobs :: civil engineering resumes :: civil engineering blog :: civil engineering discussion
1 comment November 4, 2009
When “It’s Not My Problem” Becomes Your Problem
Featured Guest Blogger: Babette Burdick
Sales Aerobics for Engineers
Internet Business Development Strategies for Manufacturers, Distributors and Service Companies
Connect With Babette On Linkedin
Read The Sales Aerobics For Engineers Blog
Unfortunately, in the real world, project team members are working for civil engineering companies which are now extremely lean and mean. Perhaps even desperate for business. With less staff doing more work and wearing multiple hats, project management sometimes resembles a game of “hot potato.” Which can create quality problems as well. Perhaps the production and engineering department is part of a fiefdom. Regardless of the size of your company, and its organization, the result is the same. The individuals fulfilling functional obligations perceive their job as “piece work” for handoff to the other members of the project team for implementation. These individuals perceive that once they’ve fulfilled their engineering (or other) function on the team, they are off duty. They’ve completed their work. It’s no longer their problem. They can go back to their cubicle and work on the next project.
Guess again.
All of us have projects where we put the final dot on an “I” and cross the final “t” and can’t wait to get that project off our desk. However, we’ve taught ourselves we don’t operate in silos. But we certainly know folks within our organization who do. And like the kids on the playground who don’t get selected first, or even second, for that pickup game of dodge ball at recess, they don’t get it. Project management is a team sport.
In this challenging economy, there is even less of a place within an organization for individuals who don’t understand the dynamics of the sales process and how difficult it is to win the business in the first place. They may not understand the business cycle or have a complete grasp of the multiple disciplines and roles required to move a project towards a successful outcome. These individuals may not grasp the difficulty involved in customer retention. When these types of project team members finish their work, in their mind, they have done their job and that portion of the project ceases to become their responsibility. It’s not their problem anymore. And I’m not just talking about junior staffers, either.
Project outcomes are always everyone’s responsibility. So everyone owns the problems. And the rewards. I’m sure there are quite a few of you out there who have participated in at least one highly successful project team that had a marvelous project outcome. These types of project outcomes and the teams that achieve them are truly unforgettable – and rare- as though the stars were aligned from the beginning. Highly successful project outcomes and teams don’t happen by accident or serendipity. Many highly successful project outcomes are a result of ordinary folks – not your corporation’s rock stars – assuming responsibility and stretching themselves beyond what was required of them, resulting in a robust and innovative outcome. Successful project outcomes happen because all of the project team members are truly engaged in understanding each other’s functional roles . They incorporate that mutual respect into what they bring to their own individual area of responsibility. No silos. Just synergy.
For those of you who interact with project teams that are not necessarily characterized by “synergy” or “mutual respect,” the tendency is to complete your portion of the project and hand it off. Or be less than communicative over the duration of that project, over multiple project team meetings. Your siloed approach shortchanges everyone, including you. If someone falls down in their functional role it’s far costlier to compensate for the error in rework than have anticipated the probability of the error in the first place. The nature of the error may be lack of time, interest or less than brilliant execution. A travel schedule that creates gaps in project meeting attendance. Team meeting notes that are not circulated in a timely manner or are not as detailed as they should be. Lack of communication or follow through in between project team meetings. Telephone conversations with the client and changes to the project that need to be immediately communicated to the project team. It’s those little things, the details that you feel aren’t your problem, that ultimately become your problem down the road.
Hybridizing the engineering approach you bring to the project team is going to be critical to not only your career, but the longevity of your company in the consulting civil engineering marketplace. There’s a lot of talk going on these days about innovation, which I’ll be addressing in a future guest blog on this site. However, the assumption by most folks is that innovation is best left up to, well, the innovators: the braniacs. Actually, innovation is a matter of self-discipline and the ability of incorporating the perspectives of everyone seated around your table into what you bring to the table. Just do a little something differently than you’ve done before. That’s innovation.
So the next time you are assigned to a project team, take a different approach. An innovative approach. Find out what everyone does on your team. No matter how well you think you know them. No matter how many times you’ve worked with them in the past. Even if you are part of their sand volleyball team on Wednesdays. Take a few minutes out of your workweek to talk to them about the project – outside of team meetings. And then start your functional project work as though you are the entire team. It’s hard to take a siloed approach with this hybridized perspective, isn’t it?
civil engineering jobs :: civil engineering resumes :: civil engineering blog :: civil engineering discussion
2 comments September 30, 2009
10 Ways Social Networking Can Impact Your Business & Career As A Civil Engineering Professional
By Matt Barcus
President, Precision Executive Search, Inc.
Managing Partner, A/E/P Central, LLC, home of CivilEngineeringCentral.com
Remember when musings of the Internet was just a fad? Remember when the compass and slide rule were irreplaceable? Remember when the Post Office was relevant? Well, as it turns out, the Internet is here to stay; if you have a compass and slide rule you just might get your 15 minutes of fame on PBS’ Antiques Road Show; and I can’t recall the last time I paid bill or sent a hand written letter via snail mail. 
That said, consider yourself forewarned in regards to the utilization of Social Networking sites LinkedIn (44M+ users), Facebook (250M+users) and Twitter (4.5M+ users), among others – don’t be a naysayer, or you will be left in the dust. Chances are, if you are reading this, you are familiar with, and hopefully active on, one or more of these technologies. The key is – how can you make sure your company stays relevant by using them effectively?
10 WAYS SOCIAL NETWORKING CAN IMPACT YOUR BUSINESS & CAREER AS A CIVIL ENGINEERING PROFESSIONAL
1. Recruiting Professionals - Did you see the user statistics in the above paragraph? And those are only the three most popular sites among hundreds. And guess what? I suspect there are likely hundreds of thousands of members of the civil engineering community who utilize these tools and share information. They have put themselves “out there.” By joining these networks yourself and “working the network,” you will find many outstanding professional candidates, both passive and active. This topic of recruiting on social networks is quite a robust topic and information can easily be found online, in books or through various seminars. There are plenty of experts in this area so invest a little bit of time and money to catch you and your firm up to speed.
2. Industry News - Facebook, Twitter & Linkedin all have users and user 
groups who will be of interest to you. You will find that ENR, ASCE, Society of Hispanic Engineers, SMPS, etc all have active users and groups on these sites where news bites and press releases are shared regularly. Also, by connecting with other friends and colleagues within the industry you will often read status updates or tweets in regards to local infrastructure news.
3. Relationship Building – Learn what your colleagues, clients, and potential clients are doing; learn their interests; follow their tweets; make logical and profound comments in response to theirs. You can get a real sense of their personality, interests, etc that will certainly assist during face-to-face marketing efforts.
4. Marketing/Branding – Develop a Facebook Fan/Group page with blog entries, promotions, press releases, wins, job postings, awards, charity events, etc.; tweet these same items; develop a compelling corporate profile on LinkedIn and make sure your employees do as well.
5. Recruiting College Students-This is a “no brainer”. If you want to reach out to the next generation of civil engineers you need to have a strong corporate brand on Facebook and MySpace for sure. 
When visiting college campuses for recruiting trips have a couple laptops up and running at your table exhibiting these pages and invite them to join your pages or groups on line. Come prepared with business cards that provide the URL’s of your corporate social networking sites. College students want to work for firms that understand and are avid users of the web 2.0 technology that they utilize. 85% of college students are active on Facebook, 65% are active on MySpace. Again, a “no brainer.”
6. Recruiting Boomerangs – How often have you had employees of your firm fly the coup, only to return because the grass was not greener on the other side? By staying in touch with well respected ex-employees by 
inviting them to join a group where they will be exposed to all the great news that is occurring with your firm, you are giving yourself a nice advantage above other firms when the time comes that he or she begins to look for a new job. Firms like URS & Toll Brothers, among others, each have “Alumni” groups on Linkedin.
7. RFP’s – It’s only a matter of time before builders, agencies and architects will be tweeting RFP’s.
8. Professional Growth – By joining Facebook or LinkedIn groups, or by following specific associations or trainers or presenters on Twitter, you can remain well informed of all of the conferences, seminars, blogs, articles and publications being offered that you find relevant in your career.
9.
10. Ignorance is Bliss. Do not fall into this trap. These networks are no longer the wave of the future, they are a mainstay. As a civil engineering professional, by not jumping on board you will become a relic – and this label is not something you or your firm will want to be labeled as as the demand for talent begins to hit the upswing.
As you can see, I intentionally left a blank space after #9 – what might you suggest to fill in that blank?
civil engineering jobs :: civil engineering resumes :: civil engineering blog :: civil engineering discussion
8 comments August 12, 2009
Use the Downturn to Make Yourself Part of a Winning Firm
By Bruce Lynch, Vice President of Publishing, PSMJ Resources Inc.
For over 30 years, PSMJ Resources, Inc. has offered publications, educational programs, in-house training and management consulting services to A/E/C professionals worldwide. PSMJ Resources conducts more than 200 educational seminars and conferences annually, supported by major professional societies, including AIA and ACEC. Headquartered in Newton, MA, PSMJ Resources provides more than 150 titles in book and audio, and publishes three newsletters about A/E/C firm management. PSMJ Resources also produces the industry’s preeminent annual surveys on management salaries, financial performance, fees and pricing, and benchmarks for the design firm CEO. On the web:http://www.psmj.com/
I have spent the last few weeks interviewing the PSMJ Circle of Excellence Class of 2009. Circle of Excellence firms ranked in the top 20 percent of firms participating in PSMJ’s Financial Performance Survey that achieve the best overall performance in 13 benchmarks that measure business operations in terms of profitability, growth, cash flow, overhead control, business development, project performance, and employee satisfaction.
Virtually every executive I have spoken with from this exclusive group of design firms has told me that they have used the economic downturn to improve the overall quality of their staff. Many super-talented people with very impressive resumes – as well as star students coming out of design schools – are available and obtainable for firms that have the muscle to make it happen.
Are you one of these people that’s going to add value to a firm that is prospering in the face of tough economic times? There are a number of factors that determine the answer. In general, firms that are looking to upgrade staff try to improve their overall position in specific geographic locations, in services offered, and in markets served. To upgrade at the management level, firms are looking to hire market and/or thought leaders. In upgrading staff, firms are looking for people with direct apples-to-apples experience with a specific market or service offering or that bring valuable knowledge on the latest technology.
Here are some examples: If you are a project manager and you are a super client champion in a specific geographic area, research firms that may be interested in expanding their services in your area. Sell yourself as someone who comes to the firm with a ready-made base of new clients. If you are a K-12 program manager, look for healthy firms that may want to expand into the K-12 market – your addition to the firm gives them the opportunity to hit the ground running. What if your expertise is in a market that is currently sluggish like residential construction? Sell your value-add expertise. Do you have relationships with zoning boards or permitting authorities? These are tangible benefits that can elevate the profile of a firm overnight.
For non-management design professionals, sell your direct experience with a specific market or service. If you design health care facilities, get letters of reference from health care professionals with whom you have worked directly. Having direct experience using Building Information Modeling (BIM) software like Revit is a huge selling point as more firms work on BIM-designed projects. If you have recently graduated from design school, sell your facility in new software applications and your ability to train up your peers in these applications.
It’s also helpful to have a relationship with a professional recruiter – even if you end up finding an exciting new job on your own, these people have the experience to serve as a sounding board and alert you to opportunities you didn’t know existed.
If you are good and you have the skills and experience that other firms see as an “upgrade”, you will always be impervious to the ups and downs of the economy.
All the best,
Bruce
civil engineeering jobs :: civil engineering resumes :: civil engineering blog :: civil engineering discussion
Add comment July 22, 2009
Civil Engineering Jobs – Will Any Job Do?
By Carol Metzner
President, The Metzner Group, LLC
Managing Partner, A/E/P Central, LLC home of CivilEngineeringCentral.com
I recently received this email from an experienced civil engineer: “I don’t care where the company is located or what types of civil engineering projects I will be working on. After 3 months of being unemployed, can you just help me find a civil engineering job?”
By now, we all know the difference that a couple of years can make.
It wasn’t that long ago that candidates would turn down good opportunities for a variety of reasons: too far of a commute; didn’t like the workspace (“I want my own office”); job title wasn’t right (“I want a Department Manager title”), etc. An upcoming CivilEngineeringCentral.com newsletter author spoke with me about an excellent article he wrote for us entitled, “Advancing Your Career.” Specifically, he lists “Top 10” ideas that one can use to help advance his/her career. Among the 10 bulleted items, the article suggests assessing where, and for whom one works. It is suggested that you then evaluate whether you are in the right company with the right people to help you reach your professional goals. I question whether many of our readers have the luxury to make these types of assessments at this stage in life.
On the company “gossip” websites, employees of A/E firms complain in great detail about their employers. In many instances they report that they will leave their employers as soon as the market allows for them to identify another job. But, for today, they will stay employed and endure their perceived incompetent management, demotivating work environment and inadequate compensation. Most are saying “any job will do”– for right now.
When the market bounces back, companies who are ignoring management training and evaluations will find voluntary turnover rates skyrocketing! Staff at all levels will leave in droves and recruiting to replace them will be a financial and logistics nightmare. Hopefully, HR leaders will keep an eye on employee comments and hold technical managers accountable during the current market.
Until then, while job security is more important now than in the recent past, there are still a lot of good opportunities out there to consider. Don’t stop evaluating your career goals– just be more selective in your search. And, make sure to either talk to your HR representative OR use your anonymous employee feedback system to alert management that you don’t just want “any job” located “anywhere.” You deserve to take an active role in making the one you have much better.
8 comments July 15, 2009
Questions Of The Month – Final Tallies Revealed
By Matt Barcus
President, Precision Executive Search, Inc.
Managing Partner, A/E/P Central, LLC, home of CivilEngineeringCentral.com
Each month at CivilEngineeringCentral.com we have a Question of the Month. This question is posted on our home page and is included in each issue of ”The LinkedIngineer“ as well as our monthly e-newsletter which is sent out to nearly 10,000 members of the civil engineering community (If you would like to sign up for our monthly e-newsletter please click HERE…sorry, couldn’t pass up that free plug). It’s been a while since we have posted the results, so in light of that (plus the fact that I have struggled to come up with anything else), check out the results below. If you see any surprising results in there or feel the urge to comment about any of the topics please feel free to do so.
MAY 2009
DID YOU SEE AN INCREASE IN PROJECTS IN YOUR COMPANY DURING THE FIRST QUARTER OF 2009?
83.1% No
16.9% Yes
Just yesterday I was speaking with a colleague of mine who commented on a report he had just watched on MSNBC. They were discussing the question “where did all the stimulus go?” Most of it of course is going to construction; all those projects that we have come to love and know as…shovel ready. What seemed like a lot of money initially, when spread out over the entire United States, seems to be spread pretty thin.
APRIL 2009
HAS YOUR FIRM CUT IT’S BENEFITS PACKAGE AS A RESULT OF THE CURRENT ECONOMIC CLIMATE?
67.6% Yes
32.4% No
It’s expensive out there folks. Our health insurance has gone up 50% over the past four or five years…everyone is feeling the pinch here.
MARCH 2009
WHAT DO YOU THINK IS THE HARDEST PART ABOUT SEARCHING FOR A JOB?
42.9% Networking
25.0% Not Knowing Where To Start
17.9% Updating My Resume
14.3% Nailing The Interview
The way I see it, assuming you are a talented engineer, if you are able to effectively network throughout the course of your career, that, in-and-of-itself, takes care of the the remaining three obstacles. You see, if you are a great networker, you easily know where to start, and because you have networked so well and know so many people very well, there is no need to update your resume because they have seen you in action and your stellar reputation precedes you. Your noticeable performance within your industry over the course of your career has coincidentally been an ongoing interview. All that being said, a hand shake over a cocktail, beer, sparkling water or other beverage of your choice should be all that is needed to nail down your next job. A little tongue in cheek maybe, but there is some validity to my theory.
FEBRUARY 2009
HOW OFTEN DO YOU VOLUNTEER IN YOUR COMMUNITY?
50.0% 8 or more times per year
23.1% Not at all
15.4% 1-3 times per year
11.5% 4-7 times per year
One half of our respondents give back to the community 8 or more time per year…that is AWESOME!
JANUARY 2009
HAVE YOU EVER MISLED OR EMBELLISHED EXPERIENCES ON YOUR RESUME?
77.8% No
22.2% Yes
One should always be truthful on their resume, that goes without saying. But sometimes resumes can be misleading as different titles mean different things to different companies and different people.
DECEMBER 2008
WHAT CONCEPT WILL MAKE THE GREATEST IMPACT ON SOLVING OUR ENERGY CRISIS?
40.0% Nuclear Energy
23.3% Wind Energy
20.0% Solar Energy
13.3% Bio-Fuels
3.3% U.S. Oil Digging
0.0% Coal
I think our economy will need to stabilize and re-establish itself for a while before we begin to see any of these technologies really begin to flourish.
NOVEMBER 2008
DOES YOUR MANAGER ALLOW FOR YOU TO WORK A 4/40 OR 9/80 WORK WEEK?
65.5% No
34.5% Yes
I think the civil engineering industry, prior to “The Great Recession,” had actually come accustomed to the 6/60 work week – that is Monday-Saturday/60 hours week!
OCTOBER 2008
WHICH PRESIDENTIAL CANDIDATE WILL YOU VOTE FOR ON NOVEMBER 4th?
49.4% Barack O’Bama
42.9% John McCain
6.0% Undecided
1.2% Other
0.6% Ralph Nader
Not bad, not bad. The final results in total votes for the Presidential election in November was Obama 53% / McCain 46%. Our participants were nearly dead on here…sorry I can’t say the same for the Question of the Month which we ran in August 2008; see below!
SEPTEMBER 2008
WITH HIGH GAS PRICES, HAVE YOU CHANGED YOUR COMMUTING HABITS BY OPTING FOR PUBLIC TRANSPORTATION?
73.5% No
26.5% Yes
This poll was posted at the time when gas prices were averaging $3.74/gallon. We have come a long way over the years in mass transit, but you know what? People love their cars and it would take a lot more than higher gas prices for them to drop their keys and take to mass transit.
AUGUST 2008
WHEN DO YOU BELIEVE THE LAND DEVELOPMENT MARKET WILL BEGIN TO PICK UP?
30.6% 2nd Quarter of 2009
26.5% 2010 or Beyond
14.3% 3rd Quarter 2009
12.2% 4th Quarter 2008
10.2% 4th Quarter 2009
6.1% 1st Quarter 2009
As of today, just about 50% of our survey responders are wrong and there are another 26.5% who will likely end up on the wrong side of the fence as well by the end of this year. Seems to be an ol’ case of “if I only knew then what I know now.”
I would like to thank you all for answering our Questions of the Month and look forward to your continued participation.
Got Comments? Got Questions? Got Insight? Got Speculation? Got Inside Information? Let us know, we would love to hear from you on any of the subjects of our recent polls.
civil engineering jobs :: civil engineering resumes :: civil engineering blog :: civil engineering discussion
1 comment June 4, 2009
Back to the Boardroom: Engineering Leaders Are Returning to the Workplace
By Carol Metzner
President, The Metzner Group, LLC and
Managing Partner, A/E/P Central, LLC home of CivilEngineeringCentral.com
The civil engineering market has seen the return of well respected senior executives. Those who either retired, or semi-retired have been enticed away from the golf courses, lakes and tennis courts back into the boardroom. Not that many of them had fully retired; but, they had found a comfortable consulting medium which has now turned into a minimum of 40 hours. Why is this return happening in the numbers that it is occurring?
Last month I spoke with the CEO of one of my clients. In 2007 I had assisted the firm on executive recruitment for their succession plan. The CEO had planned his retirement in two years. Last month he told me that he put off retirement for another year or two. He stills enjoys his work and is experiencing success with new avenues for his firm. He jokingly (with a tinge of seriousness) said that after the stock market losses and engineering market downturn, he had virtually worked for “free” for the past year and a half. This sentiment is a recurring theme with senior leaders.
Talking to several of these returning or non-retiring executives, I have seen several common themes:
1. They are fortunate to be healthy and energetic;
2. They had a history of success in building, leading, managing or cleaning up firms;
3. They are finding retirement not all they imagined it to be;
4. They love the engineering business and when called upon to “fix” something that needs repair, they can’t resist;
5. They have the expertise in technical areas that had been dormant and are now in the forefront of the industry;
6. They enjoy their work.
These execs are making changes in their firms in many important ways. For example, with technological advances such as SKYPE and other avenues for “virtual meetings,” many executives tried to minimize busy travel schedules by cutting in person regional office visits. This meant that they were less available to staff, less visible. Employees of “Best Firms” stress the importance of feeling valued and known by company leaders. Accessibility to these leaders is of paramount importance to them. Returning executives understand this and several have re-established travel to branch offices – they are bringing back the “TOWN HALL” meetings! While industry morale has been lower than in past years, the increase in potential opportunity is pulling companies up by their boot straps. To compete for work, companies need involved and committed staff. These smart executives can teach future leaders a few things. Connecting with employees in person, who are the heart of the company, is never a bad thing.
For whatever reason engineering leaders are returning, or postponing leaving…let’s learn from them. They have survived past recessions, lawsuits, bad press and staff shortages. While the industry is changing, some aspects of running an engineering consulting practice has not, or maybe should not. Let’s take advantage of mentors and pay attention, learn while we still can!
civil engineering jobs :: civil engineering resumes :: civil engineering blog :: civil engineering discussion
1 comment May 21, 2009
What Can An Animated Squirrel Teach You About Hiring?
By Matt Barcus
President, Precision Executive Search, Inc.
Managing Partner, A/E/P Central, LLC, home of CivilEngineeringCentral.com
If You Have a Minute-and-a-Half…
What you just witnessed was Scrat, from Ice Age 2, working his tail off to get his prized acorn…he came SO close, but in the end he failed.
How many times have you come SO close to hiring the right candidate, but in the end you were not able to “seal the deal” ? In breaking down this video we can dissect how his mission is very similar to yours as a hiring manager, human resources professional, or recruiter in the civil engineering industry attempting to seek out the perfect candidate and what can occur if the proper steps are not taken.
The Hunt
The same way Scrat has pulled out all the stops in reaching his goal, you have exhausted your candidate database, your batteries in your electronic Rolodex have gone dead, you’ve dangled a boat load of “benjamins” in front of your employees encouraging referrals, you have scoured the job boards and resume databases, you have mined your way through the Internet, you have blasted through your contacts on LinkedIn to no avail…in one last ditch effort you have even discovered how to “tweet”, and as a result, you have found your acorn…errrrr, your perfect candidate!
The Capture
Visible and within reach, you loosen up the candidate with an introductory phone call that progresses nicely. At the end of the conversation you invite the candidate in for an interview…SWEET! The candidate goes through a multi-interview process and the outlook is positive, from where you are standing anyway. You feel awesome, you reeled ‘em in hook, line and sinker, he’s yours, sign him up.
The Fall Off
Wait, you told everyone in the office, you had the announcement ready for your next company newsletter, you had the press release prepared…what happened? You had your candidate right at your doorstep but he never stepped over the threshhold. Now you’ve lost the candidate and you have fallen back into the depths of the same search where you found yourself not so long ago. How could this possibly happen?
Failure To Plug The Holes
You had your candidate the same way Scrat had his acorn. The pipes began to burst, you duct taped the holes temporarily and juggled the candidate as long as you could. But in the end, he accepted a position with your nemesis two exits down off the expressway.
Unfortunately I have witnessed this scenario all too often in my career as a search consultant. The goal of course is not to learn how to plug the holes (because you saw what happened to Scrat when he tried to do so), but rather how to prevent those unexpected bursts from happening altogether.
- Be On Time. The same way you expect a candidate to arrive on time for their interview, make sure you are on time as well. Prior to the interview make sure you exchange cell phone numbers in the event that something arises that is going to cause you to run late or have to reschedule. Last week on our LinkedIn discussion board we learned of a candidate that arrived to his interview on time, but was made to wait thirty minutes before the hiring executive was able to invite him back for the interview. Once the interview begins the candidate may be pre-occupied with the fact that he had to wait thirty minutes. And even if he does get over it and the interview goes well, that thirty minutes of unjustified monotony sitting in the lobby has created a seed of doubt in that candidate’s head as to how you or the company may operate…as if they do not care about people.
- Don’t Skimp. If the interview was scheduled before lunch or before dinner, and it is going well and you see it carrying over for some time, take the candidate out for a meal. Not only is this a memorable gesture, but as always it gives you the opportunity to evaluate their demeanor in a public setting. And if the IHOP is the closest restaurant to your office…you might want to try the NEXT closest restaurant.
- Get Off The Fence. Make a decision. Once the interview(s) are complete, your ability to get off the fence and make a decision is crucial. Don’t let the engineer in you be the cause of losing the candidate. The longer you sit in a deep contemplative state analyzing the potential hire the less interested the candidate becomes and the more likely he is to be scooped up by another firm. Even if it’s a no-go, communicate this to the candidate. Your failure to communicate even the decision not to hire the candidate will be remembered, and you never know when you may need to call upon that candidate down the road.
- Avoid The Low Ball. Evaluate your current salary structure and make nearly the best, if not the best offer you can, right off the bat. This shows you are serious. If the candidate is considering other offers on the table, even though you make it known you are open to negotiation, the first impression of you attempting to short change them more-often-than-not leaves a sour taste in the candidates mouth.
- Remember Magnum, P.I. Make sure you, your human resources staff or your recruiter conducts a full and comprehensive investigation. By understanding all the details of the candidates compensation (and I mean ALL the details) and benefits you will limit the sneak attack the can often occur at the end of the process. You know, the sneak attack when the candidate has all but officially accepted and then he drops the bomb that he is declining your offer to accept another? Make sure your understand their current and desired title and responsibilities. You could make a fantastic offer, but “if the shoe don’t fit” then you have wasted your time. Uncover their hot issues. Why are they looking to leave? What was the initial appeal to your firm? Speak to references to get a better understanding of their strengths and weaknesses so you can be prepare to offer an opportunity that will improve their weak points and tone up their strengths. And finally, know what they are up to. This may be a little tricky without utilizing a seasoned search consultant, but you need to find out what other firms they are meeting with and what the details are of any other offers they may be considering.
- Make Sure The Fat Lady Sings. The old saying holds true during the hiring process. You must continue to close the deal with the candidate until the day they walk through your door. There are a number of things that you can do to minimize the chances of them accepting another offer from another firm, or a counter offer from their existing employer.
- Require them to provide their current employer with no longer than a three week notice, though a two week notice is even better; any longer and that leaves a large window of opportunity for them to change their mind.
- Have them sign an offer letter. The psychology behind having a candidate sign and return an offer letter to you is huge. It shows another level of commitment beyond the verbal acceptance and holds them more accountable.
- Meet with them once a week for lunch until they start in order to discuss their office set up, their technology requirements (blackberry, lap top, etc) and to prepare them for the projects that they will be working on. This mentally pulls them in closer to you and further away from their current employer or any other firms that may be dangling a last minute carrot.
- And finally, have Human Resources invite them into the office to fill out the hiring documents so they can hit the ground running on their start date.
By following some of these simple steps you will find that your ability to bring on top talent will be sure to improve, and you will be able to have your acorn…and eat it too.
civil engineering jobs :: civil engineering resumes :: civil engineering blog :: civil engineering discussion
Add comment April 23, 2009
Are CE’s Becoming IBMr’s ?
By Matt Barcus
President, Precision Executive Search
Managing Partner, A/E/P Central, LLC, home of CivilEngineeringCentral.com
Prior to this current economic downturn a MAJOR topic of discussion was the lack of civil engineers in the marketplace. It did not matter if I was executing a search for a Project Engineer who was an expert in hydrology & hydraulics and flood control, a Project Manager who understood advanced water treatment, a National Program Manager with P3 or Design Build experience as it related to toll roads or a Land Development Department Head; no matter how you sliced it, the pool of civil engineers was shallow. Engineers at all levels throughout the civil engineering community struggled with same dilemma. They were working ridiculous amounts of hours, weekends included; their employers became stagnant in their plans to diversify into other civil engineering disciplines; and principal level engineers were rolling up their sleeves and cranking out construction plans themselves. When the economy eventually picks up, the civil engineering community will be treading in that shallow pool again wondering ‘where are we going to find the right engineer with the right experience?’
The other evening I was at home watching the NCAA Tournament and a commercial came across the television screen that caught my attention. It was all about traffic and transportation and the technology that is being utilized to help ease traffic congestion, which would help cut down on fuel costs as well as free up more time for people all over the country. The average commute time in most major cities across the United States, according to a Time Magazine report in 2007 is +/- 30 minutes. Many folks I know spend at least 45 minutes each way on their commute. And if there happens to be an accident on the LBJ Freeway in Dallas or the Schuylkill Expressway in Philadelphia, well then you can just forget about getting to work on time or home for dinner. Thank goodness for the hard working civil engineering consultants and DOT engineers who are putting in countless hours and lending their skills to help make the necessary improvements to our transportation infrastructure that will help cut down our commute times and allow for us to do fun things like play with our children, spend time with our friends and families or be able to get to our softball game before the 4th inning…right? But wait…this commercial I saw was not for a consulting engineering firm or a PSA type commercial from ASCE…it was is an IBM commercial.
So, if I am a college student pursuing a degree in civil engineering and I want to specialize in transportation, you can be darn sure I am going to check out IBM. To answer the question as to ‘where are all the civil engineers?,’ maybe they are all working at IBM. Is it even possible to fathom the AECOM’s and URS’ and CH2M Hill’s of the world to advertise in this manner? Are there opportunities for ASCE to advertise like this? Or are those avenues of advertising just a pipe dream for the traditional civil engineering community at large?
civil engineering jobs :: civil engineering resumes :: civil engineering blog :: linkedin discussion group
4 comments April 9, 2009
Corporate Recruiters & Headhunters Caught In Downturn
Weekly I receive emails, calls or see Linkedin updates of corporate recruiters who are looking for employment and third party recruiters looking for contract recruiting jobs. We all knew that cuts in “overhead” staff were imminent. So, now many corporate recruiters are looking for new employers and many headhunters are looking for new clients.
Corporate recruiters are networking like the pros that many of them are. They are using Web 2.0 tools, posting resumes on niche job boards and some are hanging their own shingle – hoping to win some search assignments from firms. Many headhunters are aggressively making marketing calls, offering to team with others and using crystal balls to assess the next upcoming recruiting trend.
Both recruiters have something in common: both are utilizing LinkedIn and social networking sites to their max! AdvertisingAge reported that LinkedIn membership hit 36 million last week. Everyone wants to connect with everyone else. Networking is at an all time high. This has presented a few issues. Several headhunters contacted me and told me of their hesitancy to connect with corporate recruiters who had nothing to do with them until the corporate recruiters were laid off. And some after “linking-in” report that the corporate recruiters won’t share their connections. I say…GIVE IT A REST. As we have discussed in numerous BLOGS here, looking for a job is stressful under most circumstances. Stress is heightened when looking for a job when one is laid off. Folks, help each other out. And….people remember those that help them when times are tough.
The market is starting to turn. As recruiters, corporate, contract or third party headhunter, let’s work together. Our work, as in consulting engineering, is mostly about relationships. If you have established, good relationships, no one can take them away from you. I have yet to hear from a civil engineer that his or her colleagues are hesitant to help them network!
civil engineering jobs :: civil engineering resumes :: civil engineering industry blog :: civil engineering discussions
3 comments March 4, 2009
