Posts filed under ‘Project Management’
Are You Doing The Heavy Lifting?
Featured Guest Blogger: Babette Burdick
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At the 2008 Pack Expo, after a successful presentation, one of my colleagues complemented me and told me I really knew how to do the heavy lifting on a project. I had never heard the phrase before (yes, sometimes it’s like I live under a rock). It’s just the way I do things, and the way the folks I respect go about their business. After he explained the phrase to me, I thanked him and thought to myself : “Is there any other way to do things?”
I got curious. And being an observer, I started paying attention to Random Episodes Of Heavy Lifting throughout 2009.
I found out there weren’t any. Random acts, that is.
Heavy Lifting is a conscious decision. You Heavy Lifters out there, you know who you are. Some of you own your own companies. Others of you have incredible working relationships across departments within your organization. You may not even be the top dog or the top salesperson or the top achiever. You may not even be a world leader or the captain of the team. You are, however, known as being The Person To Go To: the individual who brings excellence and perspective to the task at hand.
Heavy Lifters are not the same folks as the Hard Workers. Nor are they the same folks as the Savvy Employees. This isn’t about churning and burning or game playing. It pretty much encompasses your code of personal ethics, which you carry into your work ethics. You either do the work, and do it thoroughly and most excellently, or you don’t do it at all. And you encourage others to join you in doing excellent work. You bring out the best in your collaborators. And you inspire. Because ultimately, when you present, you evangelize because you believe in what you and your team are doing. You plant Possibilities in the minds of others.
Heavy Lifters do not Go Through The Motions. They are not Smiling Joes. Heavy Lifters do not survive because of thin veneers or changing agendas. There is no recipe for Heavy Lifting. You learn by doing. You do so because it’s part of who you are. And you are not afraid of falling flat on your face, trying.
So who are the Heavy Lifters in your organization? Are they recognized? Are you in a position to recognize them? Do I need to suggest that you recognize them? And incorporate them into your team, if you haven’t already done so?
I’ve had so many extraordinary client discussions in the past few weeks with Owners who are entrepreneurial yet fiscally rooted. They have done the due diligence and heavy lifting to move their organizations out of the economic mire, in a forward direction.
I’m having some wonderful LinkedIn discussions with engineers who have done the heavy lifting necessary to implement change management into their organizations, resulting in new product or service capabilities. And the potential for creating new revenue streams.
These are the Heavy Lifters. They end up moving mountains, but not alone. They are ordinary folks who become extraordinary simply because they don’t back down in their belief in what they bring to the table on behalf of their organization. And they have vision – which means they always have their eye NOT on the prize…. but on the horizon.
We are in the midst of creating a new economic business paradigm shift. And perhaps we are making it up, winging it, as we go along. Aren’t most paradigm shifts achieved in this manner?
What can you bring to your organization by shifting your focus to the horizon? Or taking a 50,000 foot eagle’s eye view of your organization? Are you capable of heavy lifting? It shouldn’t be something to shy away from. It’s probably always been your forte. Perhaps you have dumbed it down for various reasons.
Wouldn’t it be so much more comfortable to do what you do naturally?
Are you a Heavy Lifter?
civil engineering jobs :: civil engineering resumes :: civil engineering blog :: civil engineering discussion
When “It’s Not My Problem” Becomes Your Problem
Featured Guest Blogger: Babette Burdick
Sales Aerobics for Engineers
Internet Business Development Strategies for Manufacturers, Distributors and Service Companies
Connect With Babette On Linkedin
Read The Sales Aerobics For Engineers Blog
Unfortunately, in the real world, project team members are working for civil engineering companies which are now extremely lean and mean. Perhaps even desperate for business. With less staff doing more work and wearing multiple hats, project management sometimes resembles a game of “hot potato.” Which can create quality problems as well. Perhaps the production and engineering department is part of a fiefdom. Regardless of the size of your company, and its organization, the result is the same. The individuals fulfilling functional obligations perceive their job as “piece work” for handoff to the other members of the project team for implementation. These individuals perceive that once they’ve fulfilled their engineering (or other) function on the team, they are off duty. They’ve completed their work. It’s no longer their problem. They can go back to their cubicle and work on the next project.
Guess again.
All of us have projects where we put the final dot on an “I” and cross the final “t” and can’t wait to get that project off our desk. However, we’ve taught ourselves we don’t operate in silos. But we certainly know folks within our organization who do. And like the kids on the playground who don’t get selected first, or even second, for that pickup game of dodge ball at recess, they don’t get it. Project management is a team sport.
In this challenging economy, there is even less of a place within an organization for individuals who don’t understand the dynamics of the sales process and how difficult it is to win the business in the first place. They may not understand the business cycle or have a complete grasp of the multiple disciplines and roles required to move a project towards a successful outcome. These individuals may not grasp the difficulty involved in customer retention. When these types of project team members finish their work, in their mind, they have done their job and that portion of the project ceases to become their responsibility. It’s not their problem anymore. And I’m not just talking about junior staffers, either.
Project outcomes are always everyone’s responsibility. So everyone owns the problems. And the rewards. I’m sure there are quite a few of you out there who have participated in at least one highly successful project team that had a marvelous project outcome. These types of project outcomes and the teams that achieve them are truly unforgettable – and rare- as though the stars were aligned from the beginning. Highly successful project outcomes and teams don’t happen by accident or serendipity. Many highly successful project outcomes are a result of ordinary folks – not your corporation’s rock stars – assuming responsibility and stretching themselves beyond what was required of them, resulting in a robust and innovative outcome. Successful project outcomes happen because all of the project team members are truly engaged in understanding each other’s functional roles . They incorporate that mutual respect into what they bring to their own individual area of responsibility. No silos. Just synergy.
For those of you who interact with project teams that are not necessarily characterized by “synergy” or “mutual respect,” the tendency is to complete your portion of the project and hand it off. Or be less than communicative over the duration of that project, over multiple project team meetings. Your siloed approach shortchanges everyone, including you. If someone falls down in their functional role it’s far costlier to compensate for the error in rework than have anticipated the probability of the error in the first place. The nature of the error may be lack of time, interest or less than brilliant execution. A travel schedule that creates gaps in project meeting attendance. Team meeting notes that are not circulated in a timely manner or are not as detailed as they should be. Lack of communication or follow through in between project team meetings. Telephone conversations with the client and changes to the project that need to be immediately communicated to the project team. It’s those little things, the details that you feel aren’t your problem, that ultimately become your problem down the road.
Hybridizing the engineering approach you bring to the project team is going to be critical to not only your career, but the longevity of your company in the consulting civil engineering marketplace. There’s a lot of talk going on these days about innovation, which I’ll be addressing in a future guest blog on this site. However, the assumption by most folks is that innovation is best left up to, well, the innovators: the braniacs. Actually, innovation is a matter of self-discipline and the ability of incorporating the perspectives of everyone seated around your table into what you bring to the table. Just do a little something differently than you’ve done before. That’s innovation.
So the next time you are assigned to a project team, take a different approach. An innovative approach. Find out what everyone does on your team. No matter how well you think you know them. No matter how many times you’ve worked with them in the past. Even if you are part of their sand volleyball team on Wednesdays. Take a few minutes out of your workweek to talk to them about the project – outside of team meetings. And then start your functional project work as though you are the entire team. It’s hard to take a siloed approach with this hybridized perspective, isn’t it?
civil engineering jobs :: civil engineering resumes :: civil engineering blog :: civil engineering discussion
